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Information

Every victim of injustice should know that she or he has inviolable rights, including the right to seek justice.

Complaint

Every victim of injustice should be able to lodge a complaint with the appropriate authorities in his or her country, without fear of reprisals.

Enquiry

The police and the authorities should make the necessary enquiries to verify the offence committed and, where appropriate, start criminal proceedings against the alleged perpetrators.

The Trial

The courts must deal with the case by respecting fair judicial process, the rights of the defence, and protection of witnesses.

The Judgement

The court should give its judgment with complete independence and within a reasonable timeframe.

Recovery

The decision taken by the courts should allow the suffering of the victim and her or his rights to be recognised.